I really appreciated this article and wanted to share it. This is just a summary to read more go to the link below.
10 Things Extraordinary People Say Every Day, by Jeff Haden: http://www.inc.com/jeff-haden/10-things-extraordinary-people-say-every-day.html?comid=91666
“Here’s what I’m thinking.”
You’re in charge, but that doesn’t mean you’re smarter, savvier, or more insightful than everyone else.
“I was wrong.”
When you’re wrong, say you’re wrong. You won’t lose respect–you’ll gain it.
“That was awesome.”
No one gets enough praise. No one.
Thanks, congratulations, or praise is about the other person, too.
“Can you help me?”
When you need help, just say, sincerely and humbly, “Can you help me?”
We all make mistakes, so we all have things we need to apologize for, but never follow an apology with a disclaimer.
“Can you show me?”
Advice is temporary; knowledge is forever. Knowing what to do helps, but knowing how or why to do it means everything.
“Let me give you a hand.”
So, many people hesitate to ask for help. But everyone needs help. Then actually roll up your sleeves and help.
“I love you.”
No, not at work, but everywhere you mean it–and every time you feel it.
Sometimes the best thing to say is nothing. If you’re upset, frustrated, or angry, stay quiet.